에서 인사이더비트, we introduce you to SoundHound, one of the most recent Voice AI Solutions. It is a voice artificial intelligence platform responsible for simultaneously processing speech and interpreting meaning.
With it, you can know what you want, add follow-up questions, and get fast, accurate, and updated answers. Easily, integrates with a large number of SoundHound knowledge domains. We invite you to read this post if you want to learn more about this avant-garde model.
SoundHound – 100% of your calls are answered with this AI
SoundHound is one of the most cutting-edge voice AI solutions in this technological era. It is an advanced conversational AI platform that has patented technology. It offers personalized conversational voice experiences with complete data transparency.
With it, the days of disappointing web results are gone. You’ll get the speed and accuracy of searching using only your natural voice and receive detailed, knowledgeable answers. Without a doubt, it makes it the wealthiest conversation experience yet. Through them, you can carry out the following:
- It transcribes speech to text and converts it back to speech in a single step, providing faster and more accurate results.
- It addresses multiple questions and filters results simultaneously.
Finally, it has dynamic interaction with a multimodal interface that allows it to understand you in real-time. It also features instant audio-visual feedback and the ability to change or update queries via voice and touch screen.
SoundHound for industries
More and more companies are adopting AI systems to automate responses. Undoubtedly, intelligent processing of human voices has become essential for industries. SoundHound is among them:
Restaurants
AI is at the heart of many systems that power the restaurant. It can satisfy your guests’ appetite for fast, convenient, and friendly food ordering. With this tool, you can do the following:
- Build a custom voice assistant that handles 100% of your phone calls. It includes the menu, location, delivery, locations, and waiting time, among other things.
- Optimize processes and deliver voice ordering experiences in efficient restaurants.
- Deliver multi-channel automation solutions over the phone, self-service, and more.
- Eliminate the busy signal, answer questions, take orders simultaneously, and process them, as well as make payments without problems through your POS system.
It also reduces the time and resources you need to hire, train, and onboard staff continually. SoundHound is like having a permanent member of staff who is always on duty and ready to take calls.
Automotive
This voice assistant also offers solutions to the automotive sector. It provides optimal in-car experiences and monetization opportunities for OEMs. Among its most notable features are:
- Integrations of its generative AI capabilities and dozens of knowledge domains enable you to obtain real-time data such as flight status, weather, sports, and actions.
- Instant, hands-free access to the car manual, allowing you to access your car without stopping.
- Insurance is hands-free. It allows you to keep your hands on the wheel, eyes on the road, and ears focused on what’s happening, reducing distractions.
- Complex queries and follow-up conversations. It has a patented technology that combines the processes of automatic speech recognition (ASR) and natural language understanding (NLU). It is to get faster, more precise, and more conversational responses as if you were talking to a human being.
- Always on hybrid edge with cloud connectivity, integrated solutions connected to the cloud, and active arbitration that offers instant answers regardless of the data source.
Finally, it offers a voice experience beyond basic command and control. It is more conversational and faster, adding value and revenue opportunities.
Smart devices
함께 SoundHound, you can enable voice on any device, with or without cloud connectivity. You will maintain customer connections and data transparency without sacrificing branding, processing power, or privacy.
You will increase the value of your products and gain more options and flexibility with the wide range of connectivity solutions. Likewise, you can satisfy your customers’ demand for hands-free convenience. It is adaptable to the following devices:
- TV
- Thermostats
- Speakers
- Remote controls
- Accessories
- Security cameras
- Lamps and light switches
It also offers mirrors and bathroom accessories. Its connectivity solutions allow for the addition of a fast and reliable voice interface.
Hospitality
Recent studies have shown that a considerable percentage of tourism favors implementing artificial intelligence in hospitality, which would significantly improve the customer experience.
AI will give your industry several advantages, such as speed and accuracy. It allows you to combine the convenience of in-room voice controls with always-on access to guest services. You will create a unique, branded, and modern hotel experience. It will allow you to:
- Reinvent the guest experience.
- Increase employee productivity.
- Create upsell and cross-sell.
- Improve reception services.
- Reduce personnel costs by enabling voice-enabled everyday hotel tasks.
- Speak their language.
Communicate your data collection policies to improve service and ensure privacy. Have a room service voice assistant.
Contact centers
SoundHound. With real-time agent-assisted transcription, you will improve agent productivity and service accuracy. It has the following:
- Conversational menu options. It allows you to ask the questions you want and be understood. Its responses are fast and precise.
- Agent assistance. Offer frictionless service and quickly resolve your needs, immediately connecting you with the right agent.
- Lower costs. You’ll keep contact center costs down with a voice assistant that quickly and efficiently handles routine queries.
Lastly, it is optimized for the telephone environment. It has environmental filters and technology that improves the voice assistant’s performance. It includes broader voice detection and augmentation, rigorous testing, and custom data sets. It even creates optimal call center experiences.
More solutions
SoundHound allows you to enable anything by voice. This includes cruise ships, retail environments, manufacturing plants, and mobile applications. We will explain it more fully in the following paragraphs.
- Banking and finances. Strengthen connections with customers. It allows you to increase user engagement, unlock product value, and deliver an omnichannel customer experience. Create meaningful connections with customers, provide enhanced self-service banking experiences, and maintain control of sensitive data.
- Retail commerce. It has voice-enabled employee productivity tools. It helps you improve customer service and efficiency through voice-enabled productivity tools. It lets your workers find inventory, check prices, and schedule deliveries quickly.
Finally, we have games of chance. These allow you to interact with games using only voices. They use advanced acoustic models and artificial intelligence voice technologies with noise cancellation.
SoundHound recognized by leading brands
The creators of SoundHound have spent over a decade building a revolutionary voice AI platform. They have perfected it until they can understand speech and respond. Leading brands such as Hyundai, Vizio, Oracle, LG, Jeep, and Samsung certify it.
You will no longer need to perform uncomfortable search queries. You have to talk to the SoundHound voice assistant, and you will have the solution to your problems. And if you want to learn more about AI, we invite you to take a free artificial intelligence course: sign up today.
