Have you ever had a bad experience with a Samsung TV sound issue? If that’s your case, don’t worry; you’re not the only one with this problem. Many users have experienced the same problem when using external speakers or simply because the TV stops playing suddenly.
For this reason, we will tell you what it may be and how to solve this problem in the following lines. This way, you can continue enjoying maximum entertainment with that device.
Why does a Samsung TV sound issue?
Several possible causes may cause the Samsung TV sound issue. The most common ones are the following:
- Outdated firmware
- Sound output incorrectly configured
- Faulty sound module
- Low signal/noise ratio
- Incorrect regional settings
Although these are not the only causes, they are among the most common. For this reason, all of them should be addressed to solve the sound problem.
How do we fix Samsung TV sound?
There are several reasons why a TV may not have sound, as described above. However, to solve this problem, you should try the following options:
Look for external speakers
External speakers, such as speakers or wireless or wired headsets, can prevent your computer from outputting sound through regular channels.
If you have ever used one of these speakers on your TV, you want to output the audio externally. However, when this happens, the TV is left without sound because it outputs it through that medium.
Therefore, you should quickly check whether the device is connected to a speaker via wire or wireless. To do this, you have to turn up or down the volume using the remote control to check for any sound in the area where the appliance is located.
Analyze the audio output settings
In order to fix the Samsung TV sound issue is also essential to examine the audio output from the TV menu. Go to “Volume Settings” and the “Sound” section. After doing this, it will be easy to see where the TV audio is being output.
Next, you must check that the audio output is to the appliance’s speakers, not external equipment. This will ensure that the sound is not sent elsewhere.
Next, you must check that the audio output is to the appliance’s speakers, not external equipment. This will ensure that the sound is not sent elsewhere.
Reset factory settings
Another option to find out how to fix the Samsung TV sound issue is to perform a factory reset. To do this, go to the “Support” section and then look for the “Reset” section.
After you have followed the steps above, you need to wait for the factory reset. This process may take a few minutes. You will also be asked to enter your geographic location and other vital data.
Please note that having the wrong region selected may cause the TV not to operate correctly, so after the reset, it is essential to reconfigure these settings with the correct data.
Check the internet connection
Internet connection can also be a problem, leaving the TV without sound. Therefore, you must check that the network is stable so that ストリーミング channels, such as Netflix, can be transmitted without audio problems.
Audio quality may be reduced when the Internet signal is not very good. Therefore, it is essential to check the signal quality in the main menu of the ストリーミング platform.
On the other hand, if the problem is limited to just one of the apps you use to enjoy streaming content, you should uninstall it. Afterward, you have to install it and check its functionality.
Sometimes, apps update incorrectly, which can cause a Samsung TV sound issue. If this is your case, you should find the customer service option on the platform to report your issue. Then, you have to wait for the instructions.
Check the audio connections
You should check your connections if you want to listen to audio through external speakers but are having trouble with it. Sometimes, HDMI cables can be faulty and cause sound errors.
The best thing to do is to change the HDMI cable and try another one. You can also test that element on another TV to verify its functionality. Whatever the case, if that component has a problem, you should discard it.
Change the channels
Sometimes, the sound problem comes directly from the channel provider. Therefore, it is advisable to change the channel to check if the rest have the same audio problem.
It is advisable to check the highest and also the lowest channels to check the sound quality. This is ideal before it can be misinterpreted as a hardware problem with the appliance.
Enjoy the sound of your TV without issues
The sound of your TV is a fundamental aspect that can sometimes malfunction. The reasons may be diverse, but the solution may be simple. Therefore, we invite you to try the solutions described in this article in order to fix the Samsung TV sound issue.
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