Ticketmaster is a versatile platform that serves as a one-stop solution for buying and selling tickets to various events. Whether you’re a fan looking to secure tickets or someone interested in reselling, Ticketmaster offers a seamless experience.
Through its app and website, users can access a wide range of events, from concerts to sports games and theater performances. The platform also provides a secure and hassle-free process for reselling tickets, allowing sellers to reach a larger audience of potential buyers.
With features such as Ticket Transfer and Fan-to-Fan Resale, Ticketmaster ensures that both buyers and sellers can make the most of their event experiences.
TicketMaster: Features
Ticketmaster offers a range of features that enhance the ticket buying and selling experience. Below are some of Ticketmaster’s features for buying and selling tickets:
Customer Relationships: Ticketmaster uses Salesforce to connect its customer data across its organization, allowing it to meet customers’ expectations and provide personalized experiences.
Sports: Ticketmaster has a dedicated sports division that helps sports properties manage, sell, and distribute tickets more efficiently, while introducing fan-facing innovations that enhance the fan experience, increase satisfaction, and drive revenues.
APIs: Ticketmaster provides comprehensive API documentation for developers, allowing them to create meaningful event discovery experiences for fans.
Digital Ticketing: Ticketmaster’s SafeTix feature uses encrypted, changing barcodes and “tap and go” NFC technology to prevent ticket fraud. The platform also offers features like Add-to-Wallet and in-app viewing, streamlining event entry and enhancing security.
User Guide: Ticketmaster’s user guide highlights features such as selling and transferring tickets, receiving customized alerts and offers, and the ability to add favorite artists, teams, and venues to receive personalized updates and insider perks
How To Download TicketMaster’s App
To download the Ticketmaster app on Android or iOS, follow these steps:
- Open the App Store or Google Play Store on your device.
- Search for Ticketmaster in the search bar.
- Select the Ticketmaster app from the search results.
- Click on the Install or Get button to download the app.
- Once the app is downloaded, open it and sign in to your account or create a new one.
- You can now browse and purchase tickets, manage your events, and access your tickets directly from the app.
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How To Use TicketMaster’s App for Buying and Selling Tickets
To use the Ticketmaster app for buying and selling tickets, follow these steps:
Accessing Your Tickets
- After downloading the app, sign in to your account or create a new one.
- To access your tickets, open the app, sign in to your account, tap “My Events,” and then tap “View Tickets” to access your tickets.
Buying Tickets
- Browse available events and select the ones that match your preferences.
- Select the number of tickets you want to purchase and the seat location.
- Enter your payment information and complete the purchase.
Selling Tickets
- Open the Ticketmaster app and sign in to your account.
- Tap “My Events” and select the event you want to sell tickets for.
- If available, select “Transfer” and select the ticket(s) you want to sell.
- Enter the recipient’s details and send the tickets.
Mobile Entry Tickets
- If you have mobile entry tickets, your phone is your ticket. You can access your tickets through the Ticketmaster app or the mobile website.
- It’s recommended to add your tickets to a digital wallet for easy access, even without an internet connection.
Advantages of Using Ticketmaster for Buying and Selling Tickets
Ticketmaster offers several advantages for buying and selling tickets. Below are some advantages:
Industry Leader: Ticketmaster is the world’s largest ticketing services provider, with over 70% of the market share for ticketing and live events. As a well-known and respected industry leader, Ticketmaster offers a level of trust and familiarity to both buyers and sellers.
Fees and Policies: While Ticketmaster fees are generally higher than some of the alternatives, the platform offers a hassle-free experience throughout the entire ticketing process.
Mobile Entry Tickets: Ticketmaster’s digital ticketing features, such as SafeTix and Add-to-Wallet, streamline event entry and enhance security. Mobile entry tickets also allow for easy access to tickets through the Ticketmaster app or mobile website.
User Account: Creating a Ticketmaster account provides access to information about upcoming tours and events, special ticket offers, exclusive pre-sales, and more. A Ticketmaster account also allows for faster checkouts, the ability to track your tickets, and the option to adjust your event alerts.
Salesforce Integration: Ticketmaster uses Salesforce to connect its customer data across its organization, allowing for personalized experiences and communication about customer needs and preferences
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Ticketmaster: The World’s Largest Store for Buying and Selling Tickets – Conclusion
The Ticketmaster platform, as the world’s largest ticket marketplace, offers a range of advantages and features for both buyers and sellers. However, it is important to consider the various aspects of the platform.
Ticketmaster’s dominance in the ticketing industry has raised questions about its market power and fee structures. While it provides a convenient and trusted platform for ticket transactions, some have criticized its fees and policies.
Despite the controversies and criticisms, Ticketmaster remains a significant player in the ticketing industry, and its features and reach continue to attract millions of users.
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